Troubleshooting Issues with Your Surface Go 3 Battery

If your Surface Go 3 battery is not charging or experiencing other problems, there are several steps you can take to troubleshoot the issue. In this article, we will walk you through some common troubleshooting techniques to help you identify and resolve any issues you may be experiencing.

Step 1: Check the Power Connector Light

If your power connector light is on but your Surface Go 3 battery is still not charging, there could be a problem with the battery or the power supply. To check the status of your battery icon on your Surface, follow these steps:

* Click on the Start button and select Settings.

* Click on System and then Power & sleep.

* Look for the battery icon in the top right corner of the screen.

If your battery icon is not displaying any information or is not charging, you may need to replace your power supply. For more information on what to do if your Surface power supply or charger doesn't work, see our article on 'surface go 3 battery'.

Step 2: Check for Damage or Debris

Another common issue that can prevent your Surface Go 3 battery from charging is damage or debris in the power connector. To check for any damage or debris, follow these steps:

* Unplug the power connector from your Surface and inspect it for any signs of damage or debris.

* Use a soft cloth to wipe away any dust or dirt that may be obstructing the connection.

If you find any damage to the charging port, power connector, or power cord, contact us for further assistance.

Step 3: Check the USB Charging Port

Another potential issue that can prevent your Surface Go 3 battery from charging is a problem with the USB charging port on your power supply. To check this, follow these steps:

* Make sure that the connections are secure and that nothing is plugged into the USB charging port on the power supply.

* Try plugging the power supply into another wall outlet to see if it charges your Surface Go 3 battery.

If you experience any issues with your Surface Go 3 battery not charging, it's a good idea to check for any damage or debris in the power connector and USB charging port. Additionally, make sure that the connections are secure and that nothing is plugged into the USB charging port on the power supply. If you still experience issues after trying these troubleshooting steps, contact us for further assistance.

By following these troubleshooting steps, you should be able to identify and resolve any issues you may be experiencing with your Surface Go 3 battery not charging. Remember to always check for damage or debris in the power connector and USB charging port, and make sure that the connections are secure before attempting to charge your device.

Surface go 3 battery